CUSTOMER CARE

body party,

2018

SOCIAL

FAQS

PAYMENT OPTIONS

(1) Paypal

(2) Bank deposit or online transfer (BDO and BPI)

     BDO Savings

     Donna Marie Franz B Villasanta

     0002201667-57

     BPI Savings

     Donna Marie Franz B Villasanta

     3599-0993-78  

 

All orders that are not paid within 2 days of ordering will immediately be cancelled. If you paid through bank deposit or bank transfer kindly email us proof of payment at support@bodypartythelabel.com with the following information:

     Subject: Body Party Payment – FULL NAME

     Name:

     Order Number:

     Date of Payment:

     Bank Branch:

     Reference Number (for online transfer):

PRE-ORDERS

All items that are marked as pre-order are expected to be ready within 2-3 weeks. Customer will be notified should there be any delays or unforeseen circumstances that concern their orders.

SHIPPING

Metro Manila Shipment

     (1) Standard 2-3 business days - P170

     (2) Expedited - P300

 

     We offer expedited shipping at an extra cost. Kindly email support@bodypartythelabel.com.


     Areas covered: Quezon City, San Juan, Taguig, Makati, Mandaluyong, Manila, Marikina, Pasig,         Pasay, Parañaque

Provincial Shipment

     (1) Standard 3-5 business days - P195

International

     We ship worldwide via DHL Express

     5-7 business days

     Please email support@bodypartythelabel.com so we can send the shipping costs depending on           your location.

*Notes

-All orders/payments received after 9AM (GMT+8) will be processed and shipped the next business day after payment.

-No shipping on holidays or weekends.

-All items are shipped from Manila, Philippines.

-We will not be responsible for any late shipments due to transit delays, or lost / misplaced items. 

-For international shipment, orders may be subject to import duties and taxes once a shipment reaches its destination. All import duties and taxes are the responsibility of the buyer.

 

RETURNS & EXCHANGES

For hygienic purposes, we do not offer refund or exchange. In case of damaged items, please email support@bodypartythelabel.com within 24 hours of delivery. Should you need to send packages back to us for exchanges, BODY PARTY will not be covering shipping costs involved.

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