CUSTOMER CARE

body party,

2018

SOCIAL

FAQS

PAYMENT OPTIONS

(1) Paypal

(2) Bank deposit or online transfer (BDO and BPI)

     BDO Savings

     Donna Marie Franz B Villasanta

     0002201667-57

     BPI Savings

     Donna Marie Franz B Villasanta

     3599-0993-78  

 

All orders that are not paid within 2 days of ordering will immediately be cancelled. If you paid through bank deposit or bank transfer kindly email us proof of payment at support@bodypartythelabel.com with the following information:

     Subject: Body Party Payment – FULL NAME

     Name:

     Order Number:

     Date of Payment:

     Bank Branch:

PRE-ORDERS

All items that are marked as pre-order are expected to be ready within 2-3 weeks. Customer will be notified should there be any delays or unforeseen circumstances that concern their orders.

SHIPPING

 

Metro Manila Shipment

     (1) Standard 2-3 business days – P110

     (2) Expedited

 

     We offer expedited shipping at an extra cost. Kindly email support@bodypartythelabel.com.


     Areas covered: Quezon City, San Juan, Taguig, Makati, Mandaluyong, Manila, Marikina, Pasig,         Pasay, Parañaque

Provincial Shipment

     (1) Standard 3-5 business days – P150

International

     We ship worldwide via DHL Express

     5-7 business days

*Notes

-All orders/payments received after 9AM (GMT+8) will be processed and shipped the next business day after payment.

-No shipping on holidays or weekends.

-All items are shipped from Manila, Philippines.

-We will not be responsible for any late shipments due to transit delays, or lost / misplaced items. 

-For international shipment, orders may be subject to import duties and taxes once a shipment reaches its destination. All import duties and taxes are the responsibility of the buyer.

 

 

RETURNS AND EXCHANGES

For hygienic purposes, we do not offer refund or exchange. In case of damaged items, please email support@bodypartythelabel.com within 24 hours of delivery. Should you need to send packages back to us for exchanges, BODY PARTY will not be covering shipping costs involved.

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